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Reviews and Testimonials

  • We can’t say enough awesome things about Phoebe’s Pampered Pets! We are so happy we found Melissa and her great team. We have an older JRT and a younger Amstaff with 2 very different personalities and they both love them! We use both their mid-day walk services and overnight pet sitting and it’s a big relief to know they are in great care at home where they are comfortable in their own environment. Communication is great and they are super helpful answering questions. I 110% recommend them for your pet care needs. ~Lorie P. June 2017

  • Melissa, the owner of Phoebe’s Pampered Pets, has been wonderful to work with. As a first time puppy owner, I was so anxious about leaving Rey at home by herself and was concerned that she wouldn’t get timely potty breaks…..  Lynn has been visiting and taking care of Rey since we got her. She always sends timely texts with updates and occasional pictures. It gives me peace of mind when at work to know she is receiving Lynn’s loving care. Overall, this is a great small business. The prices are fair and the service is excellent. I would highly recommend! ~Alyssa W. January 2018

  • Melissa took excellent care of my 15 year old tonkinese cat and kitten. I cannot say enough good things about her and her company. She was very professional and had the most thorough form she filled out during the consultation. She is extremely conscientious and quickly developed rapport with both pets. She administered subcutaneous and oral medications and was able to update us about our pets’ condition during our vacation. She even offered advice about my medication set up and drew me a diagram after my return. Melissa is a class act! ~Kristi S. June 2017

  • Phoebes Pampered Pets is the greatest!!! I can enjoy my vacations knowing that they are getting the best care. We love getting cute pictures of them while we are away. Melissa cares about each pet and is sure to tend to each of their personalities. They go above and beyond during each stay and I would highly recommend them to everyone!!! ~Kahlina P. January 2018

  • Melissa was wonderful. She took a great deal of time to understand what our special needs were. Our older dog needed medications given three times a day at specific times. She is kind, considerate, trustworthy and obviously cares very much about the dogs under her care. I would highly recommend her services to anyone who would prefer to keep their dog at home while away. Also, if your dog needs special care in terms of medicine or monitoring you can rest assured that Melissa is very knowledgeable and dependable. ~Wendy H. August 2016

  • Very reliable petsitter! Our go-to petsitter closed their business and I was desperate to find a petsitter we could depend on. I was looking for someone who was professional and had good reviews. Phoebe’s Pampered Pets definitely came through. Sheena (an RVT like the owner) was wonderful. One of our cats who usually hides when strangers come over didn’t hide, which was really nice to see. Phoebe’s was very professional; they checked in a week before we left and sent updates while we were gone. I’m a very happy client and will use them again. ~Clarissa J. February 2018

“This July, pet sitter Melissa B. provided wonderful care of our terminally sick cat while we were out of town for over 2 weeks. On her twice daily visits she capably administered a myriad of medicines, as well as attended to the other needs of our ailing pet. Melissa went beyond our expectations by doing extras such as keeping detailed records of administration of medicine and of the condition of the cat, bringing a radio so that he could listen to music, searching for food that might be palatable to a cat who had lost most of his appetite yet not aggravate his condition, texting us regularly, and even sending us occasional photos of the little guy. On our return, it was clear that our cat had significantly benefited from Melissa’s expert treatment. Melissa came to us highly recommended by the North Carolina Veterinary School and she more than lived up to the recommendation. We are very grateful for her services!”

– Heidi & Hank N. Raleigh, NC

“I have had the pleasure of working with Melissa for three years. She has outstanding technical skills and pays careful attention to detail, which are necessary attributes when one is caring for ill patients. Just as important though is that she cares deeply for her patients and goes the extra mile to give them love and attention. She truly loves animals and observing her connections with patients often brightens my (and her patients’!) days. I would absolutely trust her to care for my own pets at any time.”

– R. Waldron, DVM North Carolina State University College of Veterinary Medicine Neurology Resident

“I have worked with Melissa for two of the three years of my residency at NCSU.  Melissa impressed me right from the start with her high level of attention to detail and her working medical knowledge.  Melissa sets a shining example for unwavering dedication to patient care and comfort.  Melissa is the definition of treating the patients that she cares for as well as she would treat her own.  She takes the extra time to comfort patients who are frightened away from their families and effortlessly wins over the trust of patients with especially difficult temperaments.  She genuinely loves all animals and her instincts are always right on target.  I trust Melissa to take care of my most critical patients in the hospital and know that they receive the best care possible from her.  I am typically a reluctant person to take trips and leave my own dogs and cat behind and only trust a very small handful of people to care for them.  However, I would have no reservations at all about leaving them in Melissa’s care.  I would highly recommend her to take care of your pets as well.”

– K. Aicher, DVM North Carolina State University College of Veterinary Medicine Internal Medicine Resident

“I’ve known Melissa for nearly ten years and I can honestly say that I have yet to encounter someone with a larger heart and understanding for providing excellent care to animals. We met while working as veterinary technicians at the North Carolina State University College of Veterinary Medicine. I was in awe of Melissa’s patience and compassion for even the most difficult patients and as a coworker, there was no one more dependable. Melissa not only deeply cares about the animals under her watch, but she has a breadth of knowledge for many different species making her an invaluable resource as a pet-sitter. I am extremely particular about whom I hire to take care of my own pets while I am away; only a handful of people have made the cut and Melissa is at the top of the list. I sincerely wish she lived nearby so that I wouldn’t have to worry about my own fur-babies when traveling. You will be hard pressed to find a better caregiver than Melissa- give her a chance and I’m sure you’ll feel the same!”

– M. Mavromatis, DVM Tufts Cummings School of Veterinary Medicine
Diagnostic Imaging Resident

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